Sue from ACDSee, got up early this morning to give me a ride to the airport & see me off. We were laughing because because neither of us had overly considered makeup considering the hour. But I convinced her that we were ok for a photo!

Sue is ACD’s tech writer. So if you’ve read the help file, user guide or how-to’s, you’ve seen her awesome work! I proofed the help file for ACDSee Pro 2 & Photo Manager 10, so I’ve seen ALL of her great work! While doing that I added some tips that I had noticed were common pain points for customers. Sue integrated them into her help files & I hope that they will help others.

I feel that a product really needs to have help files that are easy to understand & straightforward to use. This past week at a couple of meetings we wondered if people find the valuable information in the help files? The help files for ACDSee’s products have always been easy for me to understand & quite useful.Next time you have a question, take a minute to check the help files. And now you know who is behind them!

I love these big met flower sculptures outside the Victoria Airport! It was dark though when I took the photo, so I used the Shadows & Highlights tool in ACDSee Photo Manager to lighten the photo. More photos of the people from ACDSee are coming!