ACDSee Pro 3 Beta - General Discussion

Won't work due to lack of base

• 

  PhilRose
  Member

  I installed v3 before and it worked but then I somehow managed to screw it up so I uninstalled and reinstalled but I am still getting this message when I try to start it up. As  you can see from my other attachment though that folder DOES exist but seems to be corrupt in some way? Anyone know a way to reset it to open in a default manner or have the files I might need to replace to make this work?

  Thanks for any help anyone can offer.

  Phil

  Attached Image:

  Attached Files

  1. Jun. 30 Grab 3 Phil Rose.jpg
  2. Jun. 30 Grab 4 Phil Rose.png

  Posted On June 30, 2009 - 03:57 PM (4 months ago) (Permalink to this post)
• 

  Heidi
  Moderator

  guessing your path should have been M:\acdsee 3\Base\Default

  to fix your path, you need to wipe out your user settings in your registry.

  I don't know if this tool works for pro 3 version.

  Quick way:

  Registry tool to delete users settings in ACDSee Photo Manager on XP and Vista.

  http://files.acdsystems.com/english/techsupport/reg/prod/r_acdsee.exe

  or

  Manually editing the registry settings:

  <h3>on Vista:</h3>

  1. Close Photo Manager
  2. Go to the Start Menu
  3. Then click on Search and Type in REGEDIT and hit Enter.
  4. Click on the + sign next to HKEY_CURRENT_USER.
  5. Click on the + sign next to Software.
  6. Right Click on the ACD Systems entry (Folder) and
  7. Select Delete.
  8. Close this program
  9. Reopen Photo Manager

   

  Posted On June 30, 2009 - 04:04 PM (4 months ago) (Permalink to this post)
• 

  PhilRose
  Member

  Thank you thank you thank you! Worked a treat.

  Posted On June 30, 2009 - 05:47 PM (4 months ago) (Permalink to this post)

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