ACDSee Pro 3

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Will 3.0 be compatable with Windows 7?

(13 posts)

  • kShapero
    Member

    Can anyone answer?

    Posted On October 16, 2009 - 06:54 PM (1 month ago) (Permalink to this post)

  • Tankred
    Moderator

    I'm using it on Windows 7 x64 Professional - no problems so far. ;-)

    Posted On October 16, 2009 - 07:28 PM (1 month ago) (Permalink to this post)

  • kShapero
    Member

    thanks awesome

    Posted On October 16, 2009 - 07:35 PM (1 month ago) (Permalink to this post)

  • GJFARBER
    Member

    I installed Windows 7 today. In testing ACDSEE pro 3.0, the Search Option stopped functioning. I tried reinstalling the program, that didn't help. Any ideas?

    Posted On October 27, 2009 - 05:53 AM (3 weeks ago) (Permalink to this post)

  • bgm
    Focus Group

    GJFARBER said:

    I installed Windows 7 today. In testing ACDSEE pro 3.0, the Search Option stopped functioning. I tried reinstalling the program, that didn't help. Any ideas?

    Same problem here.  Windows 7 64 bit ... search pane looks corrupted.  Properties has no options.

    Posted On October 29, 2009 - 04:39 PM (3 weeks ago) (Permalink to this post)

  • mrobben
    Member

    Same here. 32 bit.
    I have read somewhere that this is a known problem.

    Posted On October 29, 2009 - 05:26 PM (3 weeks ago) (Permalink to this post)

  • alantolley
    Member

    Have just ran the windows 7 64bit home premium UPGRADE  advisor

    it tells me ACDSee pro 3 not compatible  contact supplier .

    I was about to purchase for use on my new pc

    but if this the case will wait till a compatible version availble

    what is ACDSee doing about this issue

    Posted On October 29, 2009 - 10:23 PM (3 weeks ago) (Permalink to this post)

  • Mattstrib
    Member

    I'm also having the same search problems with ACDSee under Win7 Home Premium.  I'm glad to say that all my other software such as Coreldraw x4, NX2 appears to be running OK though.

    Posted On October 30, 2009 - 09:12 AM (3 weeks ago) (Permalink to this post)

  • ianfisk
    Member

    I am having similar problems with ACDsee Pro 3 running on Windows 7, the Search window corrupted and unusable.

    Also the option to Import descript.ion files in sub folders when importing description files does not appear in Windows 7 dialog box as it does with the program running under Windows XP.

    Windows 7 has also blue screened a few times while trying to do things in ACDSee, even when just trying to got to the Help Customer Report got a message couldn't open default browser (FireFox latest version) and again a few minutes ago tyring to get the search/organize Window to work properly.

    It is disappointing that Pro 3 is running so poorly under Windows 7.

    When will it do so??  ie when will the programmers fix it!

    Ian Fisk, Adelaide South Australia

    Running Windows 7 Ultimate 64 bit on Intil I7 twin23 in  monitors  8GigRam etc

    Posted On November 5, 2009 - 06:14 AM (2 weeks ago) (Permalink to this post)

  • pjg
    Member

    Folks,

    I reported a problem with 3 to ACDSee and part of my info was "running on Windows 7".  They came back and told me that ACDSee Pro 3.0 is currently *NOT* supported on Windows 7. Extremely disappointing given the fact that this was just released and that Windows 7 was finalized when they released 3.0.

    Unfortunately, this is a simple case of bad R&D and Product Managers. I've been in the s/w business for close to 30 years and I would never release a product in this situation.

    Also, from my tests, 3.0 shows some bloating and performance lost since 2.5.  Not a great release at this point. This is their "Vista" release.

    Posted On November 5, 2009 - 12:05 PM (2 weeks ago) (Permalink to this post)

  • kraengel
    Member

    Beyond the search problem, filtering using IPTC keywords will make folders inaccessible.  After doing a catalog I went to Auto Categories/IPTC Keyword and selected a keyword.  The thumbnails comes up but trying to access the image results in the Item Not Found message.  If I try to open the folder containing the image the folder opens in explorer, not in Pro 3.  This fails every time I try the IPTC lookup.  However, if I first bounce around the image files and folders before I try an IPTC lookup everything seems ok, even most IPTC lookups. But close the program and open it again and first try IPTC filtering- same problem.  I've found this problem with Win 7 Ultimate and Professional.

    Posted On November 5, 2009 - 12:27 PM (2 weeks ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Hello all,

    While ACDSee Pro 3 has met Microsoft's minimum standards for compatibility and reliability on Windows 7 and has been verified Compatible with Windows 7, we have identified usability issues that some users may encounter related to Windows 7 Libraries and high DPI display settings. We expect to address these issues in an upcoming update.

    -Melanie

    Posted On November 5, 2009 - 05:17 PM (2 weeks ago) (Permalink to this post)

  • kraengel
    Member

     

    Thanks for the information.  Unfortunately users of V2.5 will experience similar problems with keywords and filtering.  I have both versions running under W7 and both have the same problem.  Should we expect an update for 2.5 also?

    Posted On November 5, 2009 - 06:58 PM (2 weeks ago) (Permalink to this post)

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