ACDSee Pro 3

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Why does 3 deny access to 5% of the RAW image?

(8 posts)

  • batray
    Member

    I use Olympus E-410, E-510, E-520 SLRs.  All of these cameras have raw files at 3720x2800. The resulting JPGS are 3648x2736.

    Version 3 crops the all RAW files to fixed 3648x2736, which is a different crop than the camera does for it's JPGs.

    You are denying access to 72 pixels (1.9%)  on the horizontal axis.

    You are denying access to 64 pixels (2.3%)  on the vertical axis.

    Thus you are not allowing me access to 4.6% of the RAW images area.  This is unacceptable since every other RAW editor (including ACDSee 2.5) does.

     

    I will be happy to provide you with RAW and JPG files directly from all three cameras so you can see this major flaw for yourself.

     

    Chris Grossman

    Posted On September 28, 2009 - 05:31 PM (1 month ago) (Permalink to this post)

  • batray
    Member

    In manage mode the thumbnail clearly shows to full RAW image.  Since you are tossing out 4.6% of the image it is clearly visible in the thumbnails.   However the preview image in manage mode shows the same arbitrary and undesirable clipping of the RAW images as view and process modes do.

     

    Here is a high resolution JPG (http://diver.net/acdsee3/P9115215.JPG) and RAW (http://diver.net/acdsee3/P9115215.ORF) image directly from the Olympus E-520 so you can see this serious and unacceptable cropping problem for yourself.

     

    Thanks

    Chris Grossman

    diver.net

     

    p.s. last set of photos processed with 2.5 at http://diver.net/californiadiveboats.com/Peace/2009.09.11-12/

    Posted On September 28, 2009 - 06:05 PM (1 month ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Hi Chris,

    Thanks for the offer to assist us with images. I'll pass your info on to the RAW Update Product Manager.

    -Melanie

    Posted On September 28, 2009 - 06:18 PM (1 month ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Hi Chris,

    The information has been forwarded to the QA Team for addition to their internal tracking system and they may be in touch with you if they require further info.

    These items are reviewed and investigated for inclusion in patches, updates and future versions. I can't, unfortunately, provide information on when or if it will be resolved. 

    Thanks again

    -Melanie  

    Posted On September 29, 2009 - 04:56 AM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    That's definitely more extra pixels than I thought most cameras have.  I checked, and indeed Olympus seems to be rather unusual in having all these extra pixels.  Everything I've read implies you aren't *supposed* to be expecting to use them - the "real" resolution is the smaller one, and that many other RAW converters do toss them after using them in their calculations - this is what Olympus apparently intended people to do.  So programs that show you those extra pixels are really doing something they probably shouldn't - not that this is any consolation if you're accustomed to having them available.  But there is a utility to recover and them and make them useful; see this article:

    http://kt.mikt.net/serendipity/index.php?/archives/69-Best-quality-pictures-with-the-Olympus-e-510-Part-VII-Tricks.html

    No idea if it will work with ACDSee or not.

    Posted On September 29, 2009 - 07:42 PM (1 month ago) (Permalink to this post)

  • batray
    Member

    ACDSee Pro 2.5, Bibble, LightZone, & Raw Therapee all properly allow me to access to the full RAW image of my Olympus SLRs.  A RAW editor like ACDSee Pro 3 which does not is of no use to me and probably other Olympus SLR users as well.

    Some hack that takes extra effort to do to access the full RAW image is of little use even if it works because it completely disrupts the work-flow of editing the images.  The hack you mention requires conversion Adobe DNG format before use is is of absolutley no use with Pro 3.

    Posted On September 29, 2009 - 08:17 PM (1 month ago) (Permalink to this post)

  • Erin
    Developer, ACD Systems

    Hello Chris,

    Melanie brought your post to our attention and after reviewing the information you’ve provided, I’d like to provide the following clarification.

    Most RAW images have 'extra information' that is intended to be cropped out. For the Olympus 510, for example, the maximum resolution is reported to be 3648x2736 even though the sensor records an image that is 3720x2800. We ensure all RAW formats match the dimensions specified in the camera specs.

    I took a look at Photoshop CS3 and they are also cropping the Olympus images to the dimensions specified in the camera specs.

    I hope this explanation helps.

    Erin

    Posted On September 30, 2009 - 09:12 PM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    batray said:

    ACDSee Pro 2.5, Bibble, LightZone, & Raw Therapee all properly allow me to access to the full RAW image of my Olympus SLRs.

    I'd say they *improperly* allow it.  As I said, everything I've read suggests you aren't *supposed* to be able to use theose pixels - they are there only to support the sensor-shift stabilization system and for internal use by RAW converters.  Relying on them is not wise, but if you wish to do so, then yes, you should probably limit your consideration of RAW converters to ones that - improperly - allow that.  Unless you can find some sort of document from Olympus that says you *are* supposed to have access to these pixels?

    Posted On October 1, 2009 - 10:38 PM (1 month ago) (Permalink to this post)

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