tdi said:
Marc we get that you don't understand it, but your responses, and position with ACDSee (yes position, moderator, not paid, but you have a position with them as they had to give you this moderator status) makes your responses appear as 'official' and that is something you DO need to understand, whether you agree with the perception or not, it exists.
You are absolutely right; I do need to be more clear about this, since I can see how people might get the impression that I am representing ACD. I will try to be more careful about this.
Tinami was expressing a concern over a missing feature that has been there all along apparently, and is important to him. It shouldn't matter that YOU dont understand why it's important to him.
As John suggests, it *does* matter, because it is entirely possible he was simply misunderstanding how the interface works, and that he can indeed get what he wants (viewing images at "best quality") without this feature. In other words, it is entirely possible - quite likely, in fact - that the problem some of these users are experiencing as a result of the absence of this feature can be solved *without* any change to the product at all. And I cannot see how my offering to help people solve these problems using the existing tools can be seen as anything but a good thing. So if in fact the problem is simply one of the user not understanding how to use the tools as they are to see images at "best quality", then I consider myself to be doing a service here.
If on the other hand there really is some respect in which somehow the lack of auto-resize really does prevent someone from seeing an image at "best quality", that would be important information for ACD to know, As a user of ACDSee myself, when I make an enhancement request, I know it is in my best interest to make sure I am explaining the value of enhancement as clearly as I can. If I cannot successful convey that to my fellow users here, that should serve as a bit of wake-up call to me that perhaps I need to explain better if I wish to convince ACD of the value of my suggestion. So I am simply offering that same friendly advice to those requesting this feature. They are, of course, free to ignore my advice.
I think gurm42 does do a great job of explaining a 8different* respect - one completely unrelated to the original complaint about being unable to see images at "best quality" - in which auto-resize can be useful. It makes clear that the value of the enhancement has to do with how ACDSee's window interacts with other open application windows. Knowing the value of the enhancement helps a company prioritize it.
Posted On November 7, 2009 - 07:59 PM (8 months ago) (
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