maybe that helps some members when having update trouble ;-)
last nite i tried to update from build 238 to build 332. (xp mce; all service packs)
that ended up with error 1714 - the older version cannot be removed. i backed up my database; deleted all acdsee-folders plus all acdsee references in registry with tool r_acd.exe.
reboot, new try, and i ended up with same error! a clearcut catch22-situation: i had a no more working old version and a new version that couldn't be installed...
after some brainstorming i assumed that problem isn't from acdsee registry entries, and isn't from activation data. prob was caused by windows installer! prob was solved by ms-tool windows installer clean up msicuu2.exe. had to remove windows installer entries concerning acdsee.
good luck - walter


New Content Since Last Visit
No New Content Since Last Visit

