ACDSee Pro 2 and 2.5

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unable to disable pan lock

(28 posts)

Started by imyournewfather
Started on September 27, 2008 - 04:41 AM (1 year ago)
Latest reply from Tony (5 months ago)

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imyournewfather
Member

i cannot find pan lock under zoom. therefore i cannot turn it off. pressing L does not work either.

Posted On September 27, 2008 - 04:41 AM (1 year ago) (Permalink to this post)
Tony
Developer, ACD Systems

Yes, the pan lock is now always on and here is why we made that decision. Normally I think most users have their viewer set to Fit Image, so every image is opened big enough to fill the screen no matter what the dimensions are. In this case the pan lock can't do anything because you can't pan. If you want to view your image at 100% to see what it looks like at full resolution you would hit the '/' key to set the zoom mode to Actual Size. In previous versions when the zoom mode is set to Actual Size, every image is opened at 100% and the scroll position is set to the top left corner of the image. If you wanted to have the image open at a different position you would scroll to the area of interest and then turn on the pan lock. In 2.5 you can just pan to the position you want on an image and then flip to the next image and you'll automatically be looking at the same position on the new image. There's no need to take the extra step of turning on the pan lock. There's no reason to want the pan lock off unless you always want to see the top left corner of your image by default. I may be wrong, but it seems weird to me that anyone would always want to view the top left corner of their images.

We used to have pan lock and zoom lock options, which was confusing to some people. Now we have just the zoom lock option and the pan locking is done automatically.

Basically, we made the change because we couldn't see a reason why you would want the pan position reset to the top left corner every time you viewed a new image, and we felt that we were simplifying the interface by removing a useless option.

P.S. - The flickering you saw when flipping images in the original 2.5 release has been fixed in the latest update.

Tony.

Posted On September 27, 2008 - 06:50 PM (1 year ago) (Permalink to this post)
imyournewfather
Member

it's not weird to have pan position reset to top left. i read comics and it is better that way. i wish for this to return the way it was in the previous version, or at least make this available under options. maybe there can be an option for what position for it to reset to because i acutually perfer the top right corner.

Posted On September 27, 2008 - 11:14 PM (1 year ago) (Permalink to this post)
Kappe
Member

The weird thing here is the fact that ACDSee dropped the pan lock options. The program is fully packed with different options and now disabling/enabling pan lock is so confusing it had to be dropped? what the heck?
99% the time I prefer to have the pics in actual size, resetting to top left. It makes more sense to me because I've used to it. Well duh now the pan lock options are removed.

Posted On September 28, 2008 - 08:27 AM (1 year ago) (Permalink to this post)
imyournewfather
Member

is acdsee aware that many people use this program for reading manga? acdsee puts me in a tough position of deciding if i should downgrade to 2.0 and sacrifice unicode support to compensate my issue. i have been waiting a long time for unicode and now i have this problem.

Posted On September 29, 2008 - 01:27 AM (1 year ago) (Permalink to this post)
Kappe
Member

Just make the pan lock enabled as default, I don't understand why the options are left out.

Posted On September 29, 2008 - 04:15 AM (1 year ago) (Permalink to this post)
michi90
Member

Yes, the pan lock is now always on....

...In 2.5 you can just pan to the position you want on an image and then flip to the next image and you'll automatically be looking at the same position on the new image. There's no need to take the extra step of turning on the pan lock....

Only in dreams !

If this would be true then nobody would have a problem. Sorry, maybe we are talking about different ACDSee Pro 2.5 programs in different (parallel existing) universes.

Let's face it:

It's not enabled by default (I've just re-installed the german version 2.5.333, when I read your pan lock phantasies).
pgup&pgdn panning is used for a few pictures in RAM ("load next picture in advance" or whatever it's called).
But if you step multiple pictures forward and/or backwards the pictures are now centered (middle). That is the point. So this automatic pan lock is not working the way it should, it's another bug.
Instead we have a forced mid-centering !

In combination with this flickering bug of the initial release (ok, now solved with an update) I really wonder what kind of experts work for ACDSystems. How obvious a bug must be, before you (ACDSystems) can discover it ?

ACDSee Pro 2.5 ?

No, it's still ACDSee Pro Beta (maybe Alpha) 2.2 !

So please Tony and the whole ACDSee Pro Team (programming or playing cards ?) open your eyes and try to fix these bugs instead of punishing the customers with this new forum style. Not all customers are masochistic.

With this kind of quality releases ACDSystems is playing russian roulette.

Go and do your work !

http://community.acdsee.com/forums/topic/sharp-downsized-images-like-some-other-image-viewer-do

Tony, last november you told us that you were working on it. What happened ?

Posted On September 29, 2008 - 04:27 AM (1 year ago) (Permalink to this post)
michi90
Member

And this new forum is obvious another bug (programmed by aliens in another universe).

Try to follow the link !

It does not work for me !

Though I wrote the correct link.

???

Thanks ACDSystems for this new forum !

Workaround:

topic/topic/ is double.

-> delete one of them and you can read what I wrote last week in the old forum.

Posted On September 29, 2008 - 05:09 AM (1 year ago) (Permalink to this post)
Anonymous

Tony wrote -

...I think most users have their viewer set to Fit Image, so every image is opened big enough to fill the screen no matter what the dimensions are ...

In 2.5 you can just pan to position you want on an image and then flip to the next image and you'll automatically be looking at the same position on the new image.

Do you have any hard evidence that "most users have their viewer set to Fit Image" - or is just pure conjecture on your part.

If I am inpecting the mouth parts of insects, the chance of the mouth parts of the insect in the next image being in the same relative position as they are in the current image is no greater than it being in the top left corner. Unlike human beings, when one points a camera at an insect it does not position itself exactly as one would wish.

Or to put it another way -- just because I had pizza yesterday does not mean that I want pizza every day.

BTW - This format was never intended to be used as a problem solving forum, its intended use is for commenting on blogs and media scratchings. This is an example of the intended use of this format, you'll even find one of my posts therein - http://www.microsoft-watch.com/content/games_consumer/what_is_microsofts_photo_strategy.html

You'll need to scroll down

Posted On September 29, 2008 - 08:40 AM (1 year ago) (Permalink to this post)
Tankred
Moderator

michi90 said:

And this new forum is obvious another bug (programmed by aliens in another universe).

Try to follow the link !

It does not work for me !

Now it should work. Don't know what happened when you pasted the link. I simply pasted it, too and it works.

Posted On September 29, 2008 - 09:12 AM (1 year ago) (Permalink to this post)
shiki
Member

Please restore the pan lock toggle feature in the next release!!!! As mentioned by others, having pan lock off is extremely useful for people who read through pages of manga/comics or scanned documents using ACDsee. It is NOT a redundant feature for many users like myself.

I appreciate all the hard work that was done to create such an impressive upgrade in v2.5, espsecially unicode support. I can understand enabling pan lock by default but removing the option together altogether is something that doesn't make sense. What I look for in software for pros is more viewing options, not less.

Posted On September 29, 2008 - 02:57 PM (1 year ago) (Permalink to this post)
Tony
Developer, ACD Systems

michi90, the pan lock is working like it is supposed to for me. If you are flipping through images of varying dimensions you may see confusing results because the pan position for the next image is based on the pan position of the previous image. If, for example, you hit an image that is smaller then your screen size, the next image will reset to a center pan position because the small image had no panning.

I was unaware that people were using ACDsee to read comics. We generally make our decisions based on what would be best for photographers. The menu item was taken out because lots of our new users find that there are so many options in ACDSee that it's confusing to use. Obviously we have a wide range of people who use ACDSee for completely different things, and it's hard to make everyone happy. But that's our goal, to make everyone happy with ACDSee, so we'll definitely take the feedback were getting and re-evaluate the way the pan lock works.

One other thing, the developers who work on ACDSee do not work on the forum. We aren't taking time away from ACDSee's development to do anything else.

Tony.

Posted On September 29, 2008 - 06:21 PM (1 year ago) (Permalink to this post)
Tony
Developer, ACD Systems

Have you guys tried using the Navigator window? It's very handy if you do a lot of viewing while zoomed in. It's on the viewer menu at View->Navigator.

Posted On September 29, 2008 - 06:34 PM (1 year ago) (Permalink to this post)
michi90
Member

tony wrote:

michi90, the pan lock is working like it is supposed to for me. If you are flipping through images of varying dimensions you may see confusing results because the pan position for the next image is based on the pan position of the previous image.
If, for example, you hit an image that is smaller then your screen size, the next image will reset to a center pan position because the small image had no panning.

Ok, I understand. But first you wrote:

Yes, the pan lock is now always on....

But it does not work the way the old pan lock (version 2.0) worked.
In version 2.0 pan lock if enabled works with mixed images of varying dimensions.
In version 2.0 the pan lock remembers it position.
There is no reset when the image dimension is smaller than screen resolution.
Of course images smaller than screen resolution are centered.
But for all others the pan works without reset.
For example:
Screen Resolution is 1280x1024.
There is one image 1600x1200.
I pan to right bottom and enable pan lock. The next picture has 1024x768. And then comes a image with 1800x1400.
So this is panned not at its maximum right bottom but near to it.
When I use the arrow keys and pan this to its bottom (1400) and then go back to the image with 1600x1200 this is panned to its bottom at 1200 !
This pan behaviour in my eyes is usefull.

So is there any stringent necessity for this pan reset in version 2.5
(in other words: disabling of pan) when the image dimension is smaller than screen resolution ?

I don't like this pan reset.
I don't like the centering (middle) too.
I would like it as an extra option and pan lock (without reset) as it worked in version 2.0 !

Kappe wrote:

The weird thing here is the fact that ACDSee dropped the pan lock options. The program is fully packed with different options and now disabling/enabling pan lock is so confusing it had to be dropped? what the heck? 99% the time I prefer to have the pics in actual size, resetting to top left. It makes more sense to me because I've used to it.

I agree 100 percent.

Posted On September 30, 2008 - 04:15 AM (1 year ago) (Permalink to this post)
ramei
Member

After all were talking about the pro version here - and as such it should be as customizable to my personal and professional needs as possible! Those users who are overwhelmed or confused by too many options should either leave them alone or use the standard version instead or read the manual or ask for help here. I doubt that professional users of ACDSee Pro were having difficulties with most of the options - or at least they could figure out how to use them correctly. Removing options from the pro version does not seem a like good deal for those who this software was intended for - pros.

Posted On October 1, 2008 - 06:40 AM (1 year ago) (Permalink to this post)
michi90
Member

I read the manual of version 2.5 (german) and there pan lock is still described as an extra option.

This is confusing.

And this is what I call a Beta release !

So I use version 2.0.339 (german) until ACDSystems will release a serious Pro version (no Beta) really worth upgrading.

Until now 2.5 is not an upgrade in my eyes, it's an upbug.

I hope we finally get this longtime requested sharp preview (see my link a few posts above) before this decade ends.

Tony ?

Posted On October 1, 2008 - 01:26 PM (1 year ago) (Permalink to this post)
Tony
Developer, ACD Systems

Hi Michi90, yes you're right, the pan lock now acts differently from the way it did before. Because it is now an automatic pan lock, it has to get the pan position from the position on the previous image, where as before you would set the position manually.

The reason I added the pan lock years ago was because I often wanted to compare details in the same position on a few images, and there was no way to do that without panning over to the same spot repeatedly. For example, if I had 2 identical photos taken with different ISO settings I would often want to zoom in on an area of interest and quickly flip back and forth to see the difference in noise levels. The old manual version and the new automatic version of the pan lock both work perfectly for this workflow.

I was unaware of all the different ways people are using ACDSee and yes, I can see that for viewing comics the automatic pan lock is not what you would want.

Here's what I'll do. I promise you guys that I'll take all the feedback given here and come up with a solution that makes everybody happy. That might even mean just restoring it back to the way it was. Please be aware that I'm just one developer and I don't get to make all the decisions, but I'll do my best to make the rest of the decision makers at ACD address this problem. Sound fair?

Tony.

Posted On October 1, 2008 - 04:53 PM (1 year ago) (Permalink to this post)
michi90
Member

I remember a live version of James Brown's "It's a Man's Man's Man's World" where he says:

"Thank you, Tony !"

I hope that one day we (the missing pan lock option and mid-centering victims) can say that too.

Tony, please give us a short statement if you or anybody else is still working on a preview enhancement to a quality level like IdImager V4 Pro or Photo Mechanic 4 (not the extra sharpening option !).

Posted On October 2, 2008 - 02:30 PM (1 year ago) (Permalink to this post)
Kappe
Member

The quick viewer does reset next image to top left but the main acdsee program viewer doesn't...
Glad to hear that developers are (maybe) fixing it!

Posted On October 25, 2008 - 04:36 PM (1 year ago) (Permalink to this post)
Ghost Rider
Member

We just got the upgrade today and all day long, you could hear the entire office moaning. See, we look at a great many images all day long, fixing dustspecks and whathaveyou so that the images can go to the printers "picture perfect" as they say.

To edit things, we have Photoshop (also a new version which is giving us equal amounts of headaches, to be honest), but to look at them, the final quality control, we have ACDsee.

And we normally set our imageviewing to full screen, fit width on our 22" monitors. That way, we have it at decent resolution and we can just keep hitting the "Down" arrow to check the images from top to bottom. And with the Panscan enabled by default and unable to be turned off... we're having about three times as long to look at an image than we had before.

So it's not just the private people who read comics that need the pan-setting, it's also us pros. So we're really, really hoping that this will be fixed in the next upgrade. In the meantime, we're begging our boss and the IT-guys to revert back to the old version we had.

Posted On November 27, 2008 - 03:00 AM (11 months ago) (Permalink to this post)