Shuts down without warning

(3 posts)
  • Started by cbp
  • Started on November 22, 2008 - 05:31 PM (12 months ago)
  • Latest reply from rsands (12 months ago)
  • cbp
    Member

    Re: 2009.  I am actively "cataloging" my hard disk directories for all drives installed in my computer (XP Pro SP2) and repeatedly as I click on a directory and the thumbnails showing installed items appears, I get the following error:

    Instruction at "0x006130e2" referenced memory at "0x00000000."  The memory could not be read.

    And polite shut down notice follows.

    Would appreciate thoughts.

    Posted On November 22, 2008 - 05:31 PM (12 months ago) (Permalink to this post)
  • Marc Sabatella
    Moderator

    cbp said:

    Re: 2009.  I am actively "cataloging" my hard disk directories for all drives installed in my computer (XP Pro SP2) and repeatedly as I click on a directory and the thumbnails showing installed items appears, I get the following error:

    Instruction at "0x006130e2" referenced memory at "0x00000000."  The memory could not be read.

    Does this happen always for a given folder?  Sounds like there is probably a corrupt file in that folder that ACDSee is not handling as gracefully as it should.  If can figure out which it is and remove it, the problem would presumably go away - although it would also be nice to report the problem to the support folks at ACD so they can reproduce it and fix it.  To isolate problem files, the best way I know is "divide and conquer" - move half the files in the fodler to a temp folder, try to catalog each to see which crashes the system, then repeat until you've got it narrowed down.  Powers of two are a wonderful thing; you can find one bad file out of 1000 in only 10 tries...

    Posted On November 22, 2008 - 09:27 PM (12 months ago) (Permalink to this post)
  • rsands
    Member

    I'd suggest this may well be linked to the 'memory leak' issue reported elsewhere.
    I get that in Canvas11 and in my surveying software.
    Exactly same type of error - numeric part different.
    These prompts occur when I have only one drawing open and so no other files are known to the program in use.
    I'd suggest ACD have a look at the way all their programs utilise memory and release it etc.

    Posted On November 22, 2008 - 09:57 PM (12 months ago) (Permalink to this post)

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