ACDSee Pro 3 Beta - Bugs

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Processing DNG, saved image size is reduced

[closed] (5 posts)

  • delphineous
    Member

    While processing a series of about 300 25MP DNG files; when saving the JPG image of the photograph ACDsee Pro 3 (Beta) would intermittently (1 in 50) save the image at a substantially lower resolution, equivalent to about 2MP.

    Images where this occurred, I usually cropped the image and used the "Repair Tool" to Heal or Clone something within the image.  I have not figured out any specific steps to duplicate the issue, since it is intermittent.

    Posted On June 21, 2009 - 08:48 PM (9 months ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    Is the resolution actually lower - that is, if you check the Properties->File, does it report reduced image dimensions?  Also, are you explictly selecting a JPEG quality setting when saving the file?  Is it possible that different dialogs have different defaults, and that is the variable here?

    Posted On June 22, 2009 - 06:57 PM (9 months ago) (Permalink to this post)

  • delphineous
    Member

    Symptom update ... This is occuring with RAW (CR2) files also.

    I started by changing to PROCESS / EDIT mode upon opening the 2592x3888x48b CR2 file.
    I rotated (Rotate tool in EDIT) the image 3.5 degrees to the left, first with "Crop straightened image" selected and then changed to "Preserve straightened image" after the angle was set.  I went into the Crop tool to crop the image in my preferred position and noticed the image is now 699 x 1005 in size.  At this point I haven't tried saving the image, I am still working it.

    Posted On June 26, 2009 - 01:58 AM (8 months ago) (Permalink to this post)

  • delphineous
    Member

    I did try to duplicate the issue by following the same steps and it didn't work.  I will continue trying to find a common variable towards duplicating the fault.

    Posted On June 26, 2009 - 02:00 AM (8 months ago) (Permalink to this post)

  • delphineous
    Member

    After processing thousands of images, I still cannot determine an absolute method of reproducing this issue.  I use virtually the same processing procedure - the issue simply shows up once in a while, whether it is the first picture in the set, the last picture, or somewhere in between.  The file size or format doesn't seem to matter.

    Posted On July 23, 2009 - 04:27 AM (7 months ago) (Permalink to this post)

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