ACDSee Pro 2 and 2.5

How do i registrer my product for support ?

(4 posts)

Sturla
Member

My profile say's "You currently haven't registered any products", so how do I do it ?

I currently have an ACDSee Pro 2.5 license.

Posted On September 10, 2009 - 08:03 AM (6 months ago) (Permalink to this post)
Tanja Motzigkeit
German Community Coordinator

Hi Sturla,

have a look here, please;

http://www.acdsee.com/support/onlineregistration

Tanja

Posted On September 10, 2009 - 08:13 PM (6 months ago) (Permalink to this post)
Sturla
Member

Hi Tanja

When I try to register the software I get the following message.

"The license code provided is invalid or has already been registered. Log into your account to review all your registered license codes."

But in my supportaccount (sturla.holand@gmail.com) there's no software registered.

I need this because I want to buy ACDSEE Pro 3. How do I resolve this ?

mvh Sturla

Posted On January 1, 2010 - 01:35 PM (2 months ago) (Permalink to this post)
Tanja Motzigkeit
German Community Coordinator

Hi Sturla,

I would recommend to contact Customer Support with this issue:
http://www.acdsee.com/support/ticket

Thanks, Tanja

Posted On January 4, 2010 - 06:58 PM (2 months ago) (Permalink to this post)

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