ACDSee Pro 3

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F5 not working correctly with Saved Search

(5 posts)

  • Spikes
    Member

    The issue below happens every time, after a re-boot and after a uninstall and re-install.

    Activate Saved Search (in this case photo ISO=1600)
    From the VIEW window, select a file to be edited in External Editor (Photshop).
    Edit the file as necessary and SAVE-AS - a new name.
    New name file is not seen in thumbnails view. F5 does not refresh directory list properly. Re-sort deos not help either

    Appears that the only way to see the saved file is to turn off the saved search. (saved file still reports ISO=1600 in properties).  When Saved Search is turned back on - file dissapears.

    A restart of ACDSEE with F5 assistance then sees the file properly.

    Thanks

    Posted On October 2, 2009 - 04:52 AM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    Just a note that now that the beta period is over, reporting bugs here for the benefit of fellow users is fine, but they should also be reported to Support via the link at top left of this page.

    Posted On October 2, 2009 - 06:37 PM (1 month ago) (Permalink to this post)

  • Spikes
    Member

    Thanks Mark.

    I have had a look at Support>Suport and Support>Knowledge Base, but cannoe see where to log any bugs or such issues. The prodoct specific page for V3 under Suport>Suport also does not appear to have such links. Can you help?

    Thanks

     

    Posted On October 2, 2009 - 10:47 PM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    You're looking for the option to submit a support ticket.

    Posted On October 4, 2009 - 05:44 PM (1 month ago) (Permalink to this post)

  • Philip Weir
    Member

    "Support>Support>SelectProduct = ACDSee Pro 3 > Get Technical Support" at bottom of page.

    Posted On October 4, 2009 - 11:49 PM (1 month ago) (Permalink to this post)

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