Do I need a license key?

(9 posts)
  • jimwillsher
    Member

    Hi all,

    Probably a silly question I know. But I'm currently running the beta, which expires in two weeks.

    I've downloaded the final release. But will I need a key?

    I don't really want to uninstall the beta and have a failed "final" install.

    Many thanks,

    Jim

    Posted On September 13, 2007 - 08:31 AM (2 years ago) (Permalink to this post)
  • Connie Bensen
    Inactive

    Jim Willsher said:

    Hi all,

    Probably a silly question I know. But I'm currently running the beta, which expires in two weeks.

    I've downloaded the final release. But will I need a key?

    I don't really want to uninstall the beta and have a failed "final" install.

    Many thanks,

    Jim

    Hi Jim,
    When you purchase the final product, then you'll get a license code.
    And yes, the beta will expire.

    For the final to install correctly, you may need to uninstall the beta per instr's here & install the final product.
    Please post if you have questions,

    Posted On September 13, 2007 - 08:48 AM (2 years ago) (Permalink to this post)
  • jimwillsher
    Member

    Connie said:

    Hi Jim,
    When you purchase the final product, then you'll get a license code.
    And yes, the beta will expire.

    For the final to install correctly, you may need to uninstall the beta per instr's here & install the final product.
    Please post if you have questions,

    Hi Connie,

    I have purchased it. I pre-ordered it, and downloaded it when it was released.

    Dear Jim Willsher

    Thank you for ordering on ACD Systems International. The product that you pre-ordered is now available.

    Order ID: 3662715XXX
    Product ID: 8052XXXX
    Product Name: ACDSeePro2-PreSale-EN
    Release Date: September 7, 2007

    ACDSee Pro 2 Pre-Order (English)
    http://wgt.digitalriver.com/wgt/9B......ac...-2-0-219-en.exe

    But I've never been notified about a license code.

    Jim

    Posted On September 13, 2007 - 08:53 AM (2 years ago) (Permalink to this post)
  • ramei
    Member

    Jim,
    for some reason the license code seems no longer to be delivered with the confirmation e-mail. You have to look it up at www.findmyorder.com .

    Posted On September 13, 2007 - 10:53 AM (2 years ago) (Permalink to this post)
  • jimwillsher
    Member

    ramei said:

    Jim,
    for some reason the license code seems no longer to be delivered with the confirmation e-mail. You have to look it up at www.findmyorder.com .

    Thanks Connie/Ramei. License code retrieved and product installed!

    I store all my data in the TIFF file tags, so this means I can simple delete my database and start afresh.

    Many thanks,

    Jim

    Posted On September 13, 2007 - 11:07 AM (2 years ago) (Permalink to this post)
  • rienvanham
    Member

    Hello Connie,

    When may I expect the 2nd license-code (and how)?

    Thank you!

    Posted On September 13, 2007 - 12:10 PM (2 years ago) (Permalink to this post)
  • Connie Bensen
    Inactive

    Those emails went out on Monday I believe. Check your spam folder.

    The first email for pre-orders required you to go to the 'Find my Order.com'

    The email with the 2nd license code was mailed this week. If you didn't get yours you can email support (address is in that post of Jason's in regard to the alternative offers)

    Jim Willsher said:

    Thanks Connie/Ramei. License code retrieved and product installed!

    I store all my data in the TIFF file tags, so this means I can simple delete my database and start afresh.

    Many thanks,

    Jim

    I'm glad that you found it & sorry that it was complicated to find.

    Connie

    Posted On September 13, 2007 - 08:03 PM (2 years ago) (Permalink to this post)
  • rienvanham
    Member

    Connie said:

    Those emails went out on Monday I believe. Check your spam folder.

    The first email for pre-orders required you to go to the 'Find my Order.com'

    The email with the 2nd license code was mailed this week. If you didn't get yours you can email support (address is in that post of Jason's in regard to the alternative offers)
    I'm glad that you found it & sorry that it was complicated to find.

    Connie

    Connie,

    Thanks. T'here's no mail in the spam folder! I will contact support.

    Posted On September 13, 2007 - 11:09 PM (2 years ago) (Permalink to this post)
  • rienvanham
    Member

    Sorry, Mistake!

    Posted On September 17, 2007 - 11:47 AM (2 years ago) (Permalink to this post)

Subscribe to this topic via RSS

Reply

You must log in to post.