ACDSee Pro 3

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Crash

(9 posts)

  • fharczuk
    Member

    Customizing the bottom toolbar crashs everytime

    Posted On October 14, 2009 - 12:59 AM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    Can you describe how you are doing this?  I can't even figure out how to customize the bottom toolbar; nothing I try works (but nor does it crash).

    Posted On October 14, 2009 - 02:55 AM (1 month ago) (Permalink to this post)

  • DazBYorks
    Member

    Hi,

    It doesn't seem to be implemented in Manage mode, but I can succeed in View mode and don't get any crashes.

    Daz

    Posted On October 16, 2009 - 12:30 PM (1 month ago) (Permalink to this post)

  • fharczuk
    Member

    In view mode

    right click in the the bottom toolbar and click customize.  without doing anything else i click close and ACDSee crashes

    Posted On October 18, 2009 - 03:38 PM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    FWIW, I'm not able to reproduce this - no crash when I do what you suggested.  Not sure what that means, except that whatever is going on must be specific to something on your system - maybe the some customizations you had already performed, or your OS version, or something else?

    Posted On October 19, 2009 - 03:53 AM (1 month ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Hello all,

    As a bug, this is something that needs to be reported to CS. Click on the "Ask a Question" tab. Once you have an answer, I encourage you to share it here.

    -Melanie

    Posted On October 19, 2009 - 06:20 PM (1 month ago) (Permalink to this post)

  • QuBe
    Focus Group

    Crikey!!
    Confirmed - one industrial strength crash here, when done as above. Three crash dialogs to "OK" and still leaves the ACDSee UI as an unbeckoned wallpaper residue.

    QuBe

    Posted On October 19, 2009 - 07:08 PM (1 month ago) (Permalink to this post)

  • QuBe
    Focus Group

    I accidently discovered a workaround for this problem...

    ~~~~~~~~~~~~~~~~

    In View mode, enter the customize dialog  and customize the bottom toolbar as desired.

    When finished, click the "Close" button.

    An Error dialog will appear saying "ACDSee has encountered a system error and needs to close."

    Do not click OK

    Wait a few seconds and then double-click the image behind the dialog. This will return to thumbnail view.

    Exit ACDSee.
    (the remnants of the crash dialog may briefly appear on screen)

    Restart ACDSee and go into View mode - the previous toolbar customizations will have been retained.

    QuBe.

     

     

    Posted On October 20, 2009 - 06:38 AM (1 month ago) (Permalink to this post)

  • fharczuk
    Member

    Thankss that work around works

     

    Posted On October 26, 2009 - 10:23 PM (3 weeks ago) (Permalink to this post)

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