ACDSee Pro 2.5

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Cannot access DB on Windows share after 2.5 upgrade

(5 posts)

  • malibu
    Member

    I have my database on a windows shared drive because I access it from a desktop and my laptop and I need the same sorting data.  This worked fine in ACDSee 2.0 but it does not seem to work with ACDSee 2.5.  Here is my sequence of events:

    - With ACDSee 2.0, created and used dir on shared drive just fine
    - Upgraded to ACDSee 2.5 on our desktop PC and went though restart / db conversion
    - Noticed on the desktop the DB had reverted back to the default place
    - Switched DB location to the shared drive and when starting ACDsee I now get a message 'ACDSee must close because it cannot access the database'

    So I thought.. Fine, what happened was when I upgraded it converted the local default database and not the shared one.  So I did the following:

    - Went to my laptop and did the upgrade, went through database conversion steps.
    - Switched the database location to the shared drive
    - Selected the 'database conversion' option from tools
    - Verified my shared database was in the dialog.
    - Conversion completed fine.
    - ACDSee restarted to complete the conversion and now gives message "ACDSee must close because it cannot connect to the database"

    Please fix this.  THanks.

    Posted On October 7, 2008 - 02:35 PM (1 month ago) (Permalink to this post)

  • Philip Weir
    Member

    The following may help.

    Delete the "Default" (....catalogs/25Pro/Default...) folder so that ACDSee can rebuild it on startup. Start ACDSee then go to Tools>Options>Database> Database location and set your shared drive as the location.

    Philip

    Posted On October 7, 2008 - 06:20 PM (1 month ago) (Permalink to this post)

  • malibu
    Member

    No this does not help.  ACDSee continues to attempt to access the database from the shared drive.  I know it's trying to access from the correct path because it is in the error message.

    Does ACDsee staff not read this forum??

    Posted On October 14, 2008 - 03:57 AM (1 month ago) (Permalink to this post)

  • Marc Sabatella
    Moderator

    malibu said:

    Does ACDsee staff not read this forum??

    They do at times, but the main purpose of this forum is to provide a place for users to help each other.  If you want to get ACD staff involved, you need to submit a support ticket.

     

     

    Posted On October 15, 2008 - 03:39 PM (1 month ago) (Permalink to this post)

  • newname
    Member

    malibu said:

     This worked fine in ACDSee 2.0 but it does not seem to work with ACDSee 2.5.  

     Imho this isn't a bug, it's a new feature.  v2.5 (335) doesn't accept UNC path (eg. \\server\resource) for DBPATH.

    As workaround you could map the resource to a new drive letter. v2.5 (335) does accept this.

    Posted On October 16, 2008 - 08:50 AM (1 month ago) (Permalink to this post)

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