ACDSee Photo Editor 2008

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ACDSee Photo Editor and Pro 2.5 Compatibilty Issue

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  • Melanie Wood
    Community Manager

    Dear ACDSee Photo Editor User,

    We have identified a compatibility issue with the ACDSee Photo Editor APD file format and the ACDSee Pro 2.5 Embed Database Information in Files feature.

    If you are a Photo Editor and a Pro 2.5 user who has assigned ACDSee database information into you APD file, DO NOT RUN the Embed Database Information in Files feature in Pro 2.5. This feature is presented upon shutdown and the option of not to run is given. Click Cancel. The feature is also available through the Database menu item. Again, do not run this feature. There is no risk to your APD files as long as you do not run the embed feature.

    The ACDSee team is actively working on a solution to resolve this issue as soon as possible and you will be notified when the update is available.

    As a company, we believe open communication is important and that is why we are alerting you to this issue. Notifications of a resolution will be sent via email and posted to the ACDSee Forums.

    We are sorry for any inconvenience that this may cause you.

    The ACDSee team

    Posted On September 22, 2008 - 10:46 PM (1 year ago) (Permalink to this post)

  • RobotDude
    Member

    Any update?  It has been two days now.

    Posted On September 25, 2008 - 02:17 PM (1 year ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Dear ACDSee Photo Editor User,

    On September 23 we notified you of a compatibility issue between the ACDSee Photo Editor APD file format and the ACDSee Pro 2.5 Embed Database Information in Files feature.

    We are pleased to report that an update is now available that resolves this issue. With this update, ACDSee Pro 2.5's Embed Database feature no longer affects APD files. If you have ACDSee Pro 2.5 installed, please download this update. http://www.acdsee.com/support/updates

    Please note that the compatibility issue between ACDSee Photo Editor APD files and ACDSee Pro 2.5's Embed Database Information in Files feature was limited to ACDSee Pro 2.5. If you do not have ACDSee Pro 2.5, you do not need to download this update.

    ACDSee believes in open communication and prompt notification of issues. Again, we are sorry for any inconvenience that this may have caused you.

    The ACDSee team

     

    Posted On September 26, 2008 - 10:03 PM (1 year ago) (Permalink to this post)

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