ACDSee Pro 3

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ACDSee Online Bug

(4 posts)
  • Started by Eli
  • Started on October 8, 2009 - 01:13 PM (1 month ago)
  • Latest reply from Eli (1 month ago)

  • Eli
    Member

    There is a very annoying BUG in the ACDSee Online share process:

    When you select a number of images to share, the order in which the recipient of the share email sees the images is the REVERSE of how they are orgainized online.

    This makes it very difficult to share a slideshow with others.  This needs to be corrected before the new ACDSee Online service can be used effectively.

    SendPix does not have this problem.

    Posted On October 8, 2009 - 01:13 PM (1 month ago) (Permalink to this post)

  • Melanie Wood
    Community Manager

    Eli,

    Thanks for this. Now that Pro 3 is live you need to report bugs to CS. That being said, I poked around a bit and found out it is based on the order you are putting them into the sharing "basket". So you are correct, the workaround until a sorting functionality in integrated is to drop them in the basket in the reverse order.

    Thanks.

    -Melanie

    Posted On October 8, 2009 - 05:50 PM (1 month ago) (Permalink to this post)

  • Eli
    Member

    Hi Melanie,

    Thanks for your reply.  I don't think we need a sort function, but rather that the order in which the images are displayed should be the SAME as the order they are added to the sharing basket.  Also, if a set of images are in an online folder and you select all images to share, the order should be the same as the images selected, not in reverse order.

    I have reported this bug to Customer Support.

    Thanks,

    Eli

    Posted On October 8, 2009 - 10:33 PM (1 month ago) (Permalink to this post)

  • Eli
    Member

    This issue seems to have been corrected - THANKS!

    Posted On October 11, 2009 - 01:22 PM (1 month ago) (Permalink to this post)

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