ACDSee Pro

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A complete list of camera models supported by ACDSee Pro

(8 posts)

  • Connie Bensen
    Inactive

    Using the latest RAW plug-in update: ID_DCRaw.apl version 2.2.14, the following RAW formats are supported:

    http://www.acdsee.com/products/acdseepro/rawformats

    <edited by Shelly, June 27/07>

    Posted On March 31, 2007 - 09:44 AM (3 years ago) (Permalink to this post)

  • kendellphoto
    Member

    When will the RAW decoder be available for the Fuji S5 Pro? I am unable to use ACDSee Pro now that I have upgraded the Camera I use in my Professional Photography Business. If there is not a solution forthcoming - I will be forced to abandon ACDSee (something I have used for years) and go with Adobe Lightroom to manage my files. I am certain that many others that will follow a similar course of action - as I have just come from the WPPI Convention and the networking connections that we made while we were there all indicate that, as an industry, we cannot afford to purchase or use software that does not deliver professional results.

    I cannot have a product that claims to be a professional product that does not deliver on that promise by immediately supporting the newest releases of cameras and equipment upgrades. From my years of experience in software development, it appears that ACDSee needs better vendor relations with the camera vendors - otherwise, how is it that Adobe (and others) able to release a RAW update so far in advance of ACDSee.

    Perhaps they are only pretending or attempting to be a professional brand - in order to get a bit of the professional photographer market. If that is the case, unless ACDSee starts delivering on the promise of professionalism - they will soon loose the market of early adopters and in this day and age of rapid technological change - and from the sounds of those on this forum - ACDSee will be left to behind and relegated to supporting serious amateur status (at best).

    I personally, after testing Adobe Lightroom beta extensively and comparing it to my experience with ACDSee Pro, much preferred ACDSee Pro. That said, I cannot continue to support a product if it fails to support me and my business - it would be a stupid business decision.

    Please let us know how long we are going to have to wait for the updated RAW Decoder for the Fuji S5 Pro. Anything more than a week or so will be too late for those of us who make a living with our unsupported cameras.

    Sincerely,
    Chris Kendell
    Professional Photographer and Software Quality Assurance Expert.

    Posted On April 4, 2007 - 03:37 AM (3 years ago) (Permalink to this post)

  • johngis
    Member

    Connie said:

    Using the latest RAW plug-in update: ID_DCRaw.apl version 2.2.14, the following RAW formats are supported:

    http://www.acdsee.com/products/acdseepro/rawformats

    <edited by Shelly, June 27/07>

    Hello Connie,

    I have down loaded and applied the latest RAW plug for my ACDsee Pro Photo Manager however there appears to be a bug for the Panasonic Lumix LX2 camera RAW file reader. I am happy to eMail you some technical details and images that illustrate this matter? The yellow dis-colouration does not happen to all images and is like the colour film negative mask but inlieu of an orange mask it is a yellow mask or the lack of one tri colour layer??

    What should I do?

    JOHN @ G I S

    Posted On October 12, 2007 - 12:20 AM (2 years ago) (Permalink to this post)

  • Karal
    Member

    What about the new Canon EOS 40D? I get an error message: " the source data format is not recognized" -- however, it is a CR2 Raw file. Am I missing something? - karal

    Posted On October 15, 2007 - 03:00 PM (2 years ago) (Permalink to this post)

  • pdefeo
    Member

    Karal said:

    What about the new Canon EOS 40D? I get an error message: " the source data format is not recognized" -- however, it is a CR2 Raw file. Am I missing something? - karal

    Karal,

    Not all CR2 Raw files are the same. Digital cameras have different sensors, therefore different raw data. The application needs to know the specific camera, not just the file extension, to be able to access the data. Whenever a new camera is released, by any manufacturer, it usually ships with a new version of their software to deal with the raw files. Meanwhile all the third party software vendors need to catch up. Adobe is probably the best in supporting new cameras where I find ACDSee lagging in this regard. Since the release of Pro2 they have been more active in requesting sample files. I hope this keeps up and they put out new updates every couple of months, or when a major camera gets released.

    You may have to upgrade to Pro2, however, to get the newer camera support. We'll have to wait and see.

    Paul

    Posted On October 15, 2007 - 03:19 PM (2 years ago) (Permalink to this post)

  • Erin
    Developer, ACD Systems

    John,

    I've sent you a private message giving you details on how to supply sample Panasonic LX2 that is giving you problems.

    Posted On October 15, 2007 - 04:28 PM (2 years ago) (Permalink to this post)

  • buyer@keithperry.com
    Member

    Connie said:

    Using the latest RAW plug-in update: ID_DCRaw.apl version 2.2.14, the following RAW formats are supported:

    http://www.acdsee.com/products/acdseepro/rawformats

    <edited by Shelly, June 27/07>


    I don't get it. This is the ACDSee Pro forum, not the Pro 2 forum. The information you posted clearly specifies the formats supported by Pro 2, but not Pro. Please correct the misinformation shown. Or better yet, support the cameras listed in ACDSee PRO.

    When, if ever, will those of us that do not want to upgrade get support for the newer cameras like the Canon 40D. Software isn't cheap and I expect to get significant useful life out of it. I upgrade for features I want to use and for better performance. I shouldn't be forced to upgrade just for a new camera format. If that were the case, then we aren't actually buying software, but rather renting it for a year until it doesn't work with the next camera purchase.

    Posted On November 20, 2007 - 06:51 PM (2 years ago) (Permalink to this post)

  • tve1964
    Member

    When, if ever, will those of us that do not want to upgrade get support for the newer cameras like the Canon 40D. Software isn't cheap and I expect to get significant useful life out of it. I upgrade for features I want to use and for better performance. I shouldn't be forced to upgrade just for a new camera format. If that were the case, then we aren't actually buying software, but rather renting it for a year until it doesn't work with the next camera purchase.
    I think it would be nice if the update was made available to the Pro version users. I agree with that. But I disagree with your statement that you are "renting" software and that as a buyer you are entitled to the old version supporting new cameras.
    We live in real world where staff needs to be paid and developing software is a costly business (software may not be cheap but developing it isn't either) that can only be made profitable with volumes. Just read the forum and you will get an idea of how many "improvements" and changes the users at large would either like or even almost demand. Well, as a matter of fact, it is not possible to satisfy everyone, even for the largest companies, so priorities have to be set and for a business to to keep on, this order must have some relationship with revenue generation. You mention that you do not want to pay for the upgrade. Well I guess that tells it; developers don't want to make the upgrade without getting paid a salary. Who will then pick up the tab? Now ACDSystems might very well make the judgement that if the cost is acceptable and the value of keeping users of older versions happy is greater than the cost of developing, testing, releasing and supporting it, they would actually do it. I hope they do because it may not be very hard. But there is, IMHO, no reason to judge them negatively if they don't. After all, my old Canon flash does not work with my new DLSR and guess what? Canon did not give me a new flash. I had to buy one. Is that unreasonable from Canon?

    Posted On December 5, 2007 - 05:24 PM (2 years ago) (Permalink to this post)

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